Do you have drivers who can speak foreign languages?
Yes. At Yamaguchi Daiichi Transportation Group, we use devices equipped with automatic translation functionality to provide smooth sightseeing guidance.
Can you help carry luggage to hotels or ryokans after disembarking?
We can either hand over luggage to the staff or assist to the entrance, depending on the facility. Please feel free to consult with us when making your reservation.
Is it possible to receive a notification when the taxi arrives?
Yes, it's possible. We offer various methods such as audio announcements and communication through our front staff. Please feel free to discuss your preference when making your reservation.
Is it possible to change the course on the day of the reservation?
Yes, however, any additional time or visits may incur extra charges. Please note that there may be additional charges for changes in time, number of visits, pickup and drop-off locations, etc.
Can we leave the sightseeing route selection to the driver on the day of the reservation?
Yes, our experienced drivers will guide you through the local area. Feel free to ask for assistance.
Can you pick up or drop off guests at locations other than hotels?
Yes, our drivers can assist with pick-up and drop-off at train station platforms or other locations. Just let us know when you make your reservation.
When can I make a reservation, and until when?
You can reserve at any time, up until 5:00 PM the day before. However, for last-minute bookings, we might not be able to provide quotes or accommodate specific requests. So, it's best to contact us as early as possible.
Can I cancel a reservation?
If you need to cancel, please contact us. Cancellation fees apply from 5:00 PM two days before the scheduled date of service. For details, please inquire.
Can you also make hotel or ryokan reservations?
I'm sorry. We ask that you make your own reservations.
Is it possible to use it on the same day?
Is possible. We would like to respond to your request as much as possible, so please contact us to confirm.
What should I eat?
Feel free to consult with the driver on the day of the ride. For reservations during peak times or tourist seasons, kindly arrange them yourself.
Can I take photos?
yes. We will do our best to accommodate your requests.
Can I leave all the sightseeing guides to you?
Yes, we'll accompany you and provide sightseeing guidance at each spot. Please note that admission fees and other expenses incurred by the driver will be at your expense. Please be aware that we may not be able to accommodate all preferences depending on the destination.